What these terms cover
These terms apply to the public website and to the client portal where clients open tickets, request meetings and track their hours. By using either, you agree to them.
They do not replace a services agreement. Where a written services agreement between you and Farus covers a matter — scope, fees, response targets, ownership of the work product, liability — that agreement prevails over these terms.
Acceptable use
You agree not to:
- Use the website or the portal to send unsolicited messages, malware, or content that is unlawful, defamatory or infringes someone else's rights.
- Attempt to access accounts, data or systems you are not authorized to use, or probe, scan or test the vulnerability of the site or the portal without written permission.
- Interfere with the service, for example by overloading it or circumventing rate limits or security measures.
- Copy, scrape or reuse the content of the site for commercial purposes without permission.
Portal accounts
Portal accounts are created by Farus for the people a client authorizes. You are responsible for keeping your credentials confidential and for what is done under your account; tell us immediately if you believe it has been compromised.
We may suspend or close an account that is used in breach of these terms or of the services agreement, or when the agreement ends.
Public content
Articles, the assessment and other public content on the site are general information about cloud operations. They are provided as is, without warranty of any kind, and are not advice for your specific environment: decisions about your systems should rest on a review of that environment.
We try to keep the site accurate and available, but we do not guarantee that it is free of errors or available at all times.
Intellectual property
The website, the portal and their content — text, design, code and trademarks — belong to Farus or its licensors. You may read and share links to public content; any other use requires written permission. Ownership of the work product delivered under an engagement is set out in the services agreement.
Limitation of liability
To the extent permitted by law, Farus is not liable for losses arising from the use of the public website or from reliance on its content. Liability in connection with the services is governed by the services agreement.
Governing law
These website terms are governed by the laws of the State of Texas, United States, unless a separate written services agreement between you and Farus provides otherwise.
Changes
We may update these terms when the site or the portal changes. The date at the top tells you when they were last revised. Continued use after a change means you accept the revised terms.
Contact
Questions about these terms go to hello@farus.io.